Andrea Cannavina, VBA Director & Mother Hen
For over a decade Andrea has focused her time, energy and talents helping those in the practice of law get the paying work done - faster, cheaper and with less stress.
Andrea offers a fresh voice on the trends impacting the way we work and do business in our challenging and changing times. She is known as a trailblazing entrepreneur who melds common sense practices with the hardcore reality of running a business in the “always-on” new world of work.
An impassioned and humorous speaker, Andrea is a dynamic and engaging person who has been addressing audiences on dealing with information overload, security and safety of working on and through the web and organizational efficiencies in law practice for nearly 15 years. From her combined experience as an executive legal assistant to her work as a Master Virtual Assistant – Andrea brings a unique perspective to the worlds of legal and technology.
Enjoy this sample of Andrea's past presentations, and join the VBA (as a free member) to see even more!
[click link to play / right click to download]
Publisher: The Legal Connection Newsletter & Special Report: Sorry State of Legal Practice Technology
Author: Digital Security 101 | DAFT Your Way To Organized! | Twitter 101
When it comes to choosing a website or blog domain name for a law practice, context is everything.
Mistakes Newbie Mobile Users Make
In the grand scheme of things, we are all newbies adjusting to using mobile devices. After all, even if you had one of the first iPhones, it has only been five years.
It’s Wi-Fi – Keep It Clean
Do you prefer to use a public toilet or a home-based one? When you have to, you can use the public one—but really, you try to touch as little of it as possible, right?
Your New Website “Do” List: Cover the Basics
Stop right there! Before you take step one to create your law firm's new website, pause to figure out what it is you really want your website to do—and who you want it to attract.
Careful consideration at the end user level should be given any process, technology or application upgrade. Beyond the cost of the servers, equipment, software, licenses, integration and downtime, is going through it all only to have very few adopt the upgrade or, just as bad, use the upgrade as little as possible. Now, it's only human nature - everyone resists change (even you).
By it's very "tech" nature, e-mail is not a secure process. It's not just the personally identifiable information people transmit every day through e-mail - there's even more danger in the e-mails you allow to be downloaded to your working computer.
I'm sure you've noticed - even before we are done with Halloween (and certainly we can't get through Thanksgiving anymore) before we're bombarded with ad after ad announcing the forthcoming holidays. This year, take advice from an assistant who's been there and done that. Here's 5 items any assistant will LOVE!
I'm sure the title of this article has some readers scratching their heads. Remove e-mail? I just started using it - it's the wave of the future - I work with clients by e-mail all the time - My clients wouldn't hire me if I don't use e-mail. This article covers 3 well thought out reasons you should consider removing e-mail, where possible.
You didn't go into business to run your business -- that's what an assistant is for! This article covers five tips to help you get the most of a virtual, digital or in house assistant.
In my profession, it is common to ask a lot of questions. Truly, it's necessary. A Virtual Assistant is someone who has to know as much as possible about a particular client's systems or way of doing things in order to best configure and make use of available technology to help them do it better, faster, for less cost - whatever the client is looking to gain.
Forward thinking firms are setting up processes to take advantage of today's telephone technology - including exploring VoIP, issuing cell phones and incorporating technology that lends itself to integration by telephone, including digital dictation, communications management and even payment processing.
Recent events and scandals have highlighted what can happen when an employee uses an employer's equipment or connection to the Internet for non-work related communications - whether such communications are through their employer's e-mail or not.
New technology is hitting the market and existing technology is being refurbished and applied to the legal industry every day. Whether you need to reduce HR expenses, increase collections or stimulate client generation, chances are some form of technology will play a big part in any firm initiative.
It's a given - the process of law requires a great deal of documents - agreements, stipulations, letters, memos, court required submissions, contracts, forms, wills and trusts just to name a few! The business of law also requires documents. After all, many an attorney's billable hour is spent drafting, reviewing and revising documents on behalf of their clients. How productive is your firm's document workflow?'
While many businesses use analog (tape) based dictation, the benefits of digital are so overwhelming, it is only a matter of time before tapes go the way of the typewriter (still hanging around the office, but not really used).
From those taking baby steps on the digital superhighway to those who've toured the block a few times - all need to heed a few universal rules to make sure their messages get noticed rather than become fodder for the recycle bin.
Ever increasing numbers of attorneys hanging out their own shingle are in dire need of administrative assistance, but do not have the space, equipment or even workload to warrant hiring an employee.